LEADSORBIT AI & Data Use

1. What AI Features Do in LEADSORBIT

LEADSORBIT may offer AI-assisted features that help you:

Respond to leads and messages faster
Summarize conversations or call activity (if enabled)
Suggest replies, follow-ups, or workflow improvements
Automate routine tasks based on your settings

AI is designed to support your workflows — not replace your business judgment.

2. What Data AI May Process

Depending on which features you enable, AI may process limited data such as:

Account and workspace settings (to apply your rules)
Messages and conversation context (SMS/email/chat) to generate a response
Call logs or call summaries (if enabled)
Contact/lead fields you use in automation

We process only what is needed for the feature to work.

3. Our Commitment: No Public/General AI Model Training

We do not use customer data to train generalized, public AI models. Customer data (including your contacts/leads and your customers' information) is processed to provide the LEADSORBIT service and to perform the AI functionality you choose to enable.

4. AI Service Providers (If Used)

LEADSORBIT may use specialized third-party providers to deliver AI features. If used:

They act as sub-processors
They are restricted by contract to using data only to provide services to LEADSORBIT
They are not permitted to use customer data for their own unrelated purposes

See: /sub-processors

5. Customer Responsibility (Review Before Sending)

AI may produce outputs that require human review. You are responsible for:

Reviewing AI outputs before sending them to your leads/customers
Ensuring messaging complies with your policies and applicable laws
Confirming the accuracy of any factual or sensitive content

6. Where This Fits in Our Policies

For full legal details, see:

Privacy Policy: /privacy-policy
Terms of Service: /terms-of-service
Sub-processors: /sub-processors
Data Processing Agreement: /data-processing